Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
163 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 13 of 17
 
Review of Mental Health Urgent Care Department
21st May 2023


The staff showed compassion and caring the whole time we were washing. They kept me as informed as possible whole trying to had out informations.

Suggested improvements
I have no complaints or recommendations as I have been so well looked after. (Maybe some cushions on the chairs though. :)

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023


I have been out of prison immedicated for over six months with no hope of help and deteriorating badly. I have met staff, with compassion and have truly tried there handset to help me. Thank you so much.

Suggested improvements
Nothing the treatment patients are given is polite, helpfully and encouraging and friendly.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023


I felt relaxed and at ease and safe.


Experience
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
21st May 2023


Amazing staff.

Suggested improvements
Minimum 33.33 A HR.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023


Something was done that the GP should had done.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023



Experience
Dignity/Respect
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Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023


Good experience and service from all.

Suggested improvements
More colour in rooms.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
21st May 2023


I was seen quickly, I was listened to, I was given answers and what felt like excellent advice. Very surprised and very impressed.

Suggested improvements
Nothing at all it was more than I could have ever expected.

Experience
Dignity/Respect
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Safe
Safety of care
Rating not given.
 
Review of Mental Health Urgent Care Department written by
21st May 2023



Experience
Rating not given.
Dignity/Respect
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Safe
Safety of care
Rating not given.
 
Review of Mental Health Urgent Care Department
21st May 2023


I was having a crisis and the team helped me to make it though another day.

Suggested improvements
Everything went superb its a great service.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
 
Page 13 of 17
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Resources

Short link to review Basildon Mental Health Unit: http://iwgc.net/eb3n2